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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Megan Deatherage

March 17, 2025

5  out of  5
rating by Megan Deatherage
"Thank you for your help, very convenient and easy to do from my home phone."
We responded:
"Thank you, Megan! I'm glad you found our service convenient and easy to use from your home phone. If you have any more questions or need assistance in the future, feel free to reach out!"
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Michael Engie

February 28, 2025

5  out of  5
rating by Michael Engie
"Amazing office Heather has went above and beyond for me on all my questions and needs. You will not be disappointed going to her for anything. I highly recommend her and her team."
We responded:
"Thank you so much, Michael, for your wonderful feedback! I'm delighted to know that we could assist you with all your questions and needs. Your recommendation means a lot to me and my team. If you ever need anything else, feel free to reach out!"
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Maggie Cordova

February 28, 2025

5  out of  5
rating by Maggie Cordova
"Phillip was very responsive and quick to answer all my questions! Can’t recommend him or any of Heathers team enough."
We responded:
"Thank you, Maggie, for your wonderful feedback! I'm delighted to hear that Phillip was able to assist you promptly and effectively. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you have any more questions or need assistance in the future, feel free to reach out!"
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Hailey Rush

February 28, 2025

5  out of  5
rating by Hailey Rush
"Sue was super quick and answered all my questions! Thank you!"
We responded:
"Thank you, Hailey, for your wonderful feedback! I'm glad Sue was able to assist you quickly and answer all your questions. If you need any further assistance, feel free to reach out to our office anytime. We're here to help!"
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Vanessa Anderson

February 10, 2025

5  out of  5
rating by Vanessa Anderson
"LOVE Heather and her team!! They set reminders to follow up or just do a check in to see if there are savings you may qualify for!!! 10/10 recommend!!!"
We responded:
"Thank you so much, Vanessa! I'm delighted to know that you appreciate the reminders and check-ins from our team. Your recommendation means a lot to us."
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Laura Swatsenbarg

February 9, 2025

5  out of  5
rating by Laura Swatsenbarg
"Candace was extremely knowledgeable, very responsive to phone calls, emails and questions. She offered to go over the specifics of the prices and coverage. This was the easiest and best experience I’ve ever had while shopping for insurance."
We responded:
"Thank you, Laura, for sharing your experience! I'm happy to hear that Candace was able to assist you with her knowledge and responsiveness. It's wonderful to know that she made the process of shopping for insurance so smooth and enjoyable for you. If you have any more questions or need further assistance, please feel free to reach out to our office."
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Victoria Sicking

February 7, 2025

5  out of  5
rating by Victoria Sicking
"Heather and her team, specifically Candice Garman, are amazing to work with! Not only do they provide competitive quotes, but Candice is always very quick to respond to our questions or requests for quotes. Candice was recommended by our realtor and after the amazing service we've received over the last couple of years, we won't be going anywhere else."
We responded:
"Thank you, Victoria, for sharing your experience! I'm so glad to hear that Candice and the team have been able to provide you with competitive quotes and prompt responses. It's wonderful to know that our service has earned your loyalty over the years. If you ever have more questions or need assistance, we're here to help!"
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Audrey Glover

February 7, 2025

1  out of  5
rating by Audrey Glover
"Very poor customer service, every month the charge me a different amount for insurance and blame "the system". Go to someone else all of their mistakes they blame on "the system" I've never had so many issues with an insurance agent in my life. Originally quotes my family $210 a month for insurance suddenly raised my rate in December and promised it'd go back down to the quotes rate. From October to January they raised my rate from $210 to almost $400 without any notice. Go to someone else who will give you an honest estimate."
We responded:
"Hi Audrey, thank you for taking time to leave us a review. I did review your account & your conversations with my team. As I explained over messaging, your account got caught up in the migration of our new billing system not speaking with our old legacy system that dates back to the 80s. In a few months, this would have been a non-issue. It is also something out of our control, and truly is a corporate issue. We did speak with corporate about your account and they have apologized for not foreseeing this issue during migration. Thanks again, Heather"
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Jessica Mayes

February 1, 2025

5  out of  5
rating by Jessica Mayes
"I can’t recommend Heather and her team highly enough. They are not only friendly and approachable, but also capable and professional. What really stands out is their dedication to going above and beyond. The staff is always working extra hard after a storm or tornado for those who have been affected, going out of their way to help get things taken care of during a difficult time. I truly appreciate their commitment and outstanding service!"
We responded:
"Thank you, Jessica, for your wonderful feedback! I'm glad to know that our team's dedication and hard work, especially during challenging times like storms or tornadoes, have made a positive impact. Your appreciation for our commitment and service means a lot to us. If you ever need assistance or have questions, please don't hesitate to reach out."
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kc jordan

January 31, 2025

5  out of  5
rating by kc jordan
"Thank you Scott for helping me with my auto & life insurance needs & showing me your awesome rates!!!"
We responded:
"I'm happy to hear that Scott was able to assist you with your insurance needs, KC! We're grateful for your feedback and are delighted that you found our rates appealing. If you have any more questions or need further assistance, feel free to reach out to our office."
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Vernon Mauldin

January 30, 2025

5  out of  5
rating by Vernon Mauldin
"Heather is one of the best. She is always available for help with any questions I have and goes above and beyond to make sure I am taken care of."
We responded:
"Thank you, Vernon, for your wonderful feedback! I'm glad to know that my efforts to be available and provide thorough assistance have made a positive impact. If you ever have more questions or need further assistance, feel free to reach out. Your satisfaction is important to me!"
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Dave Zych

January 23, 2025

5  out of  5
rating by Dave Zych
"heather and her office manager, Candice Garman provided excellent service and a competitive quote during a time when my current insurance provider USAA nearly doubled my premiums for no apparent reason. Happy with the service and the transistion to State Farm."
We responded:
"Thank you, Dave, for sharing your experience! I'm glad to know that Candice was able to provide you with excellent service and a competitive quote. It's great to hear that you're happy with the transition to State Farm. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Roshan Dhaneswar

November 13, 2024

5  out of  5
rating by Roshan Dhaneswar
"Excellent customer service from Heather and her team."
We responded:
"Roshan, thank you for your wonderful review! I'm happy to know that you had a great experience with our team. We always strive to provide excellent customer service and it's gratifying to see that reflected in your feedback. If you ever need any further assistance, don't hesitate to reach out. - Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"
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Teri Garman

October 30, 2024

5  out of  5
rating by Teri Garman
"Shout out to Heather Cottrill and her State Farm team! I’ve been with State Farm for quite some time and switched to her agency a few years back. I do all payments and inquiries via phone and have always received the most courteous and helpful customer service. My go to there is Candice and I find her to be very knowledgeable and she always takes the extra step to make sure I’m satisfied. Give her a call, you won’t be sorry!"
We responded:
"Thank you, Teri, for your wonderful feedback! I'm glad to hear that our team, especially Candice, has been able to provide you with courteous and helpful service. It's great to know that she goes the extra mile to ensure your satisfaction. We appreciate your continued trust in our agency and are always here for any future needs or questions you may have. - Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"
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Cassie Price

August 30, 2024

5  out of  5
rating by Cassie Price
"Candice Garman was a tremendous help. She explained the different options clearly without any bias. We were able to get set up with a plan same day and now have peace of mind. I highly recommend Candice and her team!"
We responded:
"Cassie, thank you for your wonderful review! I'm glad Candice was able to assist you effectively and provide clear explanations of your options. It's great to know you now have peace of mind with your new plan. We appreciate your recommendation and are here for any future needs. - Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"
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Aretha Roper

August 15, 2024

5  out of  5
rating by Aretha Roper
"I've been a client of State Farm for about a year and a few months, and my experience with Sue D., my insurance representative, has been exceptional. Sue helped us obtain a renter's policy and two auto policies, guiding us through the process of bundling these policies and switching from our previous provider. Sue has been incredibly helpful in providing quotes, especially when we were shopping for a new car. What I appreciate most is the direct contact I have with her through email or phone, rather than dealing with an automated service. Sue is quick to reply when she's in the office, and her friendly demeanor and willingness to assist make the whole experience enjoyable! Her outstanding customer service is one of the key reasons we decided to switch our auto policies to State Farm. If you're looking for an insurance representative who is responsive, knowledgeable, and genuinely cares about her clients, I highly recommend reaching out to Sue!"
We responded:
"Hey Aretha, Thanks a lot for sharing your experience! I'm glad to hear that Sue has been so helpful with your renter's and auto policies. It's great that you appreciate the direct contact and quick responses from her. Sue's dedication to providing excellent service is truly valued, and we're happy she could assist you with your insurance needs. If you need anything else, feel free to reach out anytime. - Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"
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Izzy Tol

July 31, 2024

5  out of  5
rating by Izzy Tol
"This is a great Insurance agency to be with! Sue Davidson is the agent that assisted me and helped me get my auto, home, and life insurance bundled. Made the process effortless by explaining everything well and answering any questions or concerns. I highly recommend!"
We responded:
"Hey Izzy, thanks a bunch for the awesome review! I'm so glad Sue was able to assist you with bundling your auto, home, and life insurance and make the process effortless. We appreciate your recommendation and are always here if you need anything else! - Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"
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Montserrat Macias

June 30, 2024

5  out of  5
rating by Montserrat Macias
"I have been with this office for 3 years now and always receive great service! Sue will take the time to answer any questions you have and is always happy to help! She’s very kind and always exited my expectations.!!"
We responded:
"Thank you, Montserrat, for your glowing review! I'm thrilled to hear that Sue consistently exceeds your expectations and provides exceptional service. We're grateful for your loyalty over the past 3 years and look forward to continuing to meet your insurance needs with enthusiasm and care! - Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"
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Carrie Cooper

June 27, 2024

5  out of  5
rating by Carrie Cooper
"My experience with Heather Cottrell State Farm has been wonderful. Their office is always helpful and very knowledgeable. Not to mention, Scott Doan was able to save me a good deal of money."
We responded:
"Carrie, I'm pleased to hear you had a wonderful experience with our office! We're grateful for your positive feedback and glad Scott was able to save you money. Thank you for choosing us for your insurance needs! - Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"
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John Autry

June 27, 2024

5  out of  5
rating by John Autry
"Heather and her team are amazing. Candice has been my main good to for over ten years and has never done me wrong."
We responded:
"John, I'm thrilled to hear that Candice has provided you with exceptional service for over ten years! We're grateful for your loyalty and glad to know you've had an amazing experience with our team. Thank you for your kind words and for trusting us with your insurance needs! - Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"
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Debbie Ptak

June 7, 2024

5  out of  5
rating by Debbie Ptak
"If you need a great Insurance representative; contact “Scott Doan.” He has handled all my insurance needs and saved me money as well."
We responded:
"Debbie, I'm pleased to hear that Scott provided excellent service and saved you money on your insurance needs! Our team is grateful for your positive feedback and we're here to assist you with any future insurance requirements. Thank you for choosing our office! - Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"
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Holly Cummings

June 5, 2024

5  out of  5
rating by Holly Cummings
"Candice Garman was so helpful with getting my insurance switched over! She made it super easy and gave amazing customer service. Everyone at Heather’s office is so nice and helpful when I need anything."
We responded:
"Holly, I'm thrilled you found Candice's assistance in switching your insurance over to be super easy and that she provided amazing customer service! We're pleased to hear you had a great experience with our team. If you need anything else, feel free to reach out. Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"
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DANNY PEÑA

May 31, 2024

5  out of  5
rating by DANNY PEÑA
"Sue helped me get my motorcycle insurance, very knowledgeable and fast to answering all the questions i had. Would recommend 100% for motorcycle insurance. Good price and easy to make payments no hassle at all."
We responded:
"Thank you for your fantastic review! I'm pleased to hear that Sue provided you with knowledgeable and fast service for your motorcycle insurance needs. We're glad you found our prices good and payment process hassle-free. We appreciate your recommendation and look forward to assisting you further! - Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"
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Evy Cer

April 27, 2024

5  out of  5
rating by Evy Cer
"I’ve been with State Farm for a few years now and have been very satisfied. Sue Davidson gave me a great deal with my auto and home insurance. She made it so easy to bundle and understand my coverage. I’ve had to file a claim or two and she’s been responsive and helpful. I recommended my brother and he’s been happy with the service as well!"
We responded:
"Evy, thank you for the wonderful review. Sue is a fantastic part of the team and we are so glad to hear she was able to help you with your auto and home insurance needs."
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Melanie Boyd

April 26, 2024

5  out of  5
rating by Melanie Boyd
"I have been with Heather/State Farm for years and am completely satisfied with the service and insurance I receive! Heather and her team are great—particularly the office manager, Candice. She is ALWAYS knowledgeable and helpful."
We responded:
"Thank you, Melanie, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Candice always puts our customers first."