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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Montserrat Macias

June 30, 2024

5  out of  5 rating by Montserrat Macias
"I have been with this office for 3 years now and always receive great service! Sue will take the time to answer any questions you have and is always happy to help! She’s very kind and always exited my expectations.!!"
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Carrie Cooper

June 27, 2024

5  out of  5 rating by Carrie Cooper
"My experience with Heather Cottrell State Farm has been wonderful. Their office is always helpful and very knowledgeable. Not to mention, Scott Doan was able to save me a good deal of money."
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John Autry

June 27, 2024

5  out of  5 rating by John Autry
"Heather and her team are amazing. Candice has been my main good to for over ten years and has never done me wrong."
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Debbie Ptak

June 7, 2024

5  out of  5 rating by Debbie Ptak
"If you need a great Insurance representative; contact “Scott Doan.” He has handled all my insurance needs and saved me money as well."
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Holly Cummings

June 5, 2024

5  out of  5 rating by Holly Cummings
"Candice Garman was so helpful with getting my insurance switched over! She made it super easy and gave amazing customer service. Everyone at Heather’s office is so nice and helpful when I need anything."
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FIERRO323 PENA

May 31, 2024

5  out of  5 rating by FIERRO323 PENA
"Sue helped me get my motorcycle insurance, very knowledgeable and fast to answering all the questions i had. Would recommend 100% for motorcycle insurance. Good price and easy to make payments no hassle at all."
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Evy Cer

April 27, 2024

5  out of  5 rating by Evy Cer
"I’ve been with State Farm for a few years now and have been very satisfied. Sue Davidson gave me a great deal with my auto and home insurance. She made it so easy to bundle and understand my coverage. I’ve had to file a claim or two and she’s been responsive and helpful. I recommended my brother and he’s been happy with the service as well!"
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Melanie Boyd

April 26, 2024

5  out of  5 rating by Melanie Boyd
"I have been with Heather/State Farm for years and am completely satisfied with the service and insurance I receive! Heather and her team are great—particularly the office manager, Candice. She is ALWAYS knowledgeable and helpful."
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steven rausch

April 25, 2024

5  out of  5 rating by steven rausch
"Been with these agents for every home and car I've owned. Go see Candice Haller and she'll help you out."
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Emily S

March 26, 2024

5  out of  5 rating by Emily S
"Sue is the best!"
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Kevin Cutts

March 25, 2024

5  out of  5 rating by Kevin Cutts
"I had recently gotten a new car and decided to switch to state farm, when I went down to set everything up I was greeted by Scott who was nothing but helpful on setting up my insurance! The whole process took no time at all and there were no hassles. Thank you!!!"
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Kevin Olive

March 1, 2024

5  out of  5 rating by Kevin Olive
"Phillip was an outstanding help, I’m always stressed about switching insurance plans and getting ripped off, he made the process nice and easy for me. He’s helping me save tons of money and gave me some of the best customer service I’ve ever experienced! Thank You Phillip!"
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Giovanny Sanchez

February 29, 2024

5  out of  5 rating by Giovanny Sanchez
"Heather Cotrill office is the best to be insured with. Sue was very knowledgeable and quick to answer any question or concerns that I had. I would recommend this office to anyone wanting business with StateFarm."
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Maddie Cooper

February 29, 2024

5  out of  5 rating by Maddie Cooper
"I have never had better customer service than I get at Heathers office! Her staff are helpful and respectful each time I call in. Scott, whom I usually speak to, is amazing at what he does and does a wonderful job walking me through each step of every question I have. He is always as fast as he can be and I can count on him to go the extra mile for me and my policies."
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Shawn Cooper

January 30, 2024

5  out of  5 rating by Shawn Cooper
"State Farm has served us well, and Heather Cotrill's agency has been a great partner and advocate for our family's insurance needs. I am especially thankful for our insurance guy, Scott Doan. He is always available to answer any questions we may have, and has consistently helped us find ways to save money while still getting the coverage we needed. Past insurers have met our basic needs, but none have ever offered the level of customer service we have received at this agency."
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Better Built

January 23, 2024

5  out of  5 rating by Better Built
"I have been with Heather office since day one! Great customer service! I have never had any issue they take great care of their customers! Heather and Candice are very knowledgeable and know there insurance. I recommend them 100%.."
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David Moradi

January 23, 2024

1  out of  5 rating by David Moradi
"I've been a client for about 10 years. I have multiple houses "insured" with State Farm. At least I thought they were. I submitted my first two claims recently. Both were denied in full. State Farm did not pay a dime. Called Heather's office and got nowhere. The dispute process will bring even more wasted time. Now looking for a new agent and insurer."
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Roah Safia

November 1, 2023

5  out of  5 rating by Roah Safia
"Great customer service as always. Fast service, and always answers my call on first or second ring, also they answer all my questions. Amazing team. Very friendly, and I can always feel smile over the phone when I call. If I could give more than 5 stars I would definitely do 10 or more. I Highly recommend them to family member’s, and friends, I also recommend them to my customers at work. Heather you’ve got an amazing team 😊 Thank you team for all that you do."
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Maivnkaujlis

October 30, 2023

5  out of  5 rating by Maivnkaujlis
"Love our agent Heather Cottrill and state farm! Heather has always been so quick to respond and get our policy going whenever we have changes. State Farm also has the best coverage at an affordable price."
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Hannah Mills

July 28, 2023

5  out of  5 rating by Hannah Mills
"Heather and her team have always taken great care of my family. She assists us with all our insurance necessities; life insurance, renters insurance, and car insurance. I really appreciate that I never have to hesitate to call if I have a question and that they’re more than happy to help every time. When we totaled out our suv a few months ago, the entire process was extremely fast and smooth thanks to the help of her office. Highly recommend Heather as an agent!"
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Ashlyn Strickland

July 26, 2023

5  out of  5 rating by Ashlyn Strickland
"Heather is such an amazing agent. She has always treated my wife and I like family. She makes sure we have the best coverage for the lowest price. We recently had a child she welcomed our child with open arms. It is hard to find insurance companies that you trust to find you the best deal but her and everyone in her office are always there to help. She even helped my grandmother find better coverage after over paying for insurance for years with another company. If you’re also looking for a LGBT friendly agent, she is your lady. Highly recommended going to see her for your insurance needs."
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Zac Mayes

July 26, 2023

5  out of  5 rating by Zac Mayes
"Absolute phenomenal service, wouldn’t switch to anyone else after I switched to State Farm, Heather and her team are AMAZING!!"
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Rebeca Gutierrez

March 10, 2023

5  out of  5 rating by Rebeca Gutierrez
"Immediate response, always ready to help. Ayuda personalizada y rapida. Good prices, Ms. Heather team help me to save a lot money. Recommended 100% Muy buenos precios en sus seguros, Ms. Heather y su equip me ayudan a ahorrar dinero en mis pólizas. la recomiendo 100%"
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Ahmad Moradi

January 16, 2023

5  out of  5 rating by Ahmad Moradi
"I have been a customer for many years. I have had good experience with Heather and her staff. I appreciate their assisnace throughout the years in providing the insurace coverage as well as providing documentaion I have been needing for year-end tax purposes."
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Teresa Leager

January 12, 2023

1  out of  5 rating by Teresa Leager
"She is a joke don't waste ur time"