
State Farm® Insurance Agent Heather Cottrill
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dylan Hurlbert
May 6, 2025
"Phillip Cordova has consistently exceeded my expectations when navigating multiple insurance policy changes. He has been prompt, honest, and reliable. I appreciate his commitment to service!"
"Thank you, Dylan, for your wonderful feedback! I'm happy to hear that Phillip has been prompt, honest, and reliable in assisting you with your insurance policy changes. We appreciate your faith in our service and are here for any other needs or questions you may have."
Carlos Andrés Santin Ortiz
May 5, 2025
"Candice was helpful and responded quickly. The process was clear, and I was able to get my car insured without any issues. Everything went smoothly."
"Thank you, Carlos Andrés, for sharing your experience! I'm happy to know that Candice was able to assist you promptly and make the process clear. It's great to hear that everything went smoothly with your insurance. If you have any questions, feel free to reach out."
Maddie Doan
May 2, 2025
"Heather Cottrill’s State Farm office has been amazing with my insurance needs! Heather is incredibly knowledgeable and always takes the time to explain my coverage and options. Any time I’ve had questions or needed to make changes, her office has been quick to help. Her employees, especially Scott, is also fantastic—always friendly and willing to go the extra mile. It’s clear this team truly cares about their clients. If you’re looking for dependable insurance and outstanding customer service, I highly recommend Heather’s office!"
"Thank you so much for your thoughtful review, Maddie! It means a lot to know that I’ve been able to support you with your insurance needs in a way that feels clear and helpful. It's important to me to make sure you understand your options and feel confident about your coverage. I’ll be sure to pass your kind words along to Scott—he’s a big part of what makes our office such a supportive place. We truly care about the people we work with, and I’m so glad that’s come through in your experience. Your trust means a great deal to us, and we really appreciate the recommendation!"
Geo
May 1, 2025
"Amazing experience from the first call, to the quotes and finalizing everything Candice was great to work with best customer service experience I have had especially dealing with insurance. Highly recommend them especially Candice. Highly recommend!!!"
"Geo, I'm so happy to hear about your amazing experience with us! Candice is truly a valuable part of our team, and it's wonderful to know she provided you with the best customer service. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out!"
Kimberly Cordova
April 30, 2025
"Phillip is always happy to answer all my questions and sends me reminders when I forgot to sign my forms. Always helpful!!"
"Kimberly, thank you! We appreciate your trust in us to take care of your insurance policies."
gem ortega
April 29, 2025
"3rd year with them and very professional staff. They always respond very promptly and take their time explaining my questions. Highly recommend!"
"Thank you, Gem, for your continued support over the past three years! I'm glad to know that our team's professionalism and prompt responses have met your expectations. We appreciate your recommendation and are here for any questions or assistance you may need in the future."
Stephen Tackett
April 28, 2025
"Insurance can be a frustrating topic. But Heather and Sue Sanchez are always very patient and helpful with navigating and finding the best rates and coverage for my home, land, personal and car insurance. They respond to inquiries very quickly which is super important to me as someone who runs a business and owns several properties as well."
"Thank you, Stephen, for sharing your experience! I’m so glad Sue and I have been able to support you with quick responses and a little extra patience when needed. We know how busy life can get, and it means a lot to hear that our help has made things a little easier for you. If you ever need anything or have more questions, just give us a call — we’re always happy to help!"
Tee Bizz
April 25, 2025
"Sue at Heather Cottrill State Farm does an excellent job as she goes above and beyond for her clients and I will not use anyone other than State Farm for my insurance needs…."
"Thank you, Tee Bizz, for sharing your experience! I'm happy to hear that Sue's dedication and exceptional service have made such a positive impact. We're grateful for your trust in us for your insurance needs. If you ever have any questions or need assistance, feel free to reach out."
John Travers
April 9, 2025
"Heather and her office manager Candice Garman were very helpful as we switched our homeowners & automobile insurance policies recently. They both got back to us in a timely manner and answered all of our questions. I highly recommend this State Farm agent."
"Thank you, John, for your kind words! I'm glad to hear that Candice and I could assist you with your insurance needs. It's wonderful to know that our timely responses and thorough answers made the process smoother for you. If you have any more questions or need further assistance, please don't hesitate to reach out."
Taylor Horner
April 2, 2025
"Cassie and the team are always on the ball and very helpful any time I have to call in. Will always recommend you guys."
"Thank you, Taylor! I'm happy to hear that Cassie and our team have been so helpful whenever you call. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out!"
Nathan Tillman
March 31, 2025
"This awesome team has helped me with many different types of insurance for about 5 years now! Scott in particular has always been there when I've had questions or needed a new plan. Thank you all for your amazing work!"
"Thank you, Nathan, for your kind words and for being with us for the past five years! We're happy to have been able to assist you with your insurance needs. Scott and the rest of the team are grateful for your appreciation. If you have any questions or need further assistance, we're here to help!"
Megan Deatherage
March 17, 2025
"Thank you for your help, very convenient and easy to do from my home phone."
"Thank you, Megan! I'm glad you found our service convenient and easy to use from your home phone. If you have any more questions or need assistance in the future, feel free to reach out!"
Michael Engie
February 28, 2025
"Amazing office Heather has went above and beyond for me on all my questions and needs. You will not be disappointed going to her for anything. I highly recommend her and her team."
"Thank you so much, Michael, for your wonderful feedback! I'm delighted to know that we could assist you with all your questions and needs. Your recommendation means a lot to me and my team. If you ever need anything else, feel free to reach out!"
Maggie Cordova
February 28, 2025
"Phillip was very responsive and quick to answer all my questions! Can’t recommend him or any of Heathers team enough."
"Thank you, Maggie, for your wonderful feedback! I'm delighted to hear that Phillip was able to assist you promptly and effectively. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you have any more questions or need assistance in the future, feel free to reach out!"
Hailey Rush
February 28, 2025
"Sue was super quick and answered all my questions! Thank you!"
"Thank you, Hailey, for your wonderful feedback! I'm glad Sue was able to assist you quickly and answer all your questions. If you need any further assistance, feel free to reach out to our office anytime. We're here to help!"
Vanessa Anderson
February 10, 2025
"LOVE Heather and her team!! They set reminders to follow up or just do a check in to see if there are savings you may qualify for!!! 10/10 recommend!!!"
"Thank you so much, Vanessa! I'm delighted to know that you appreciate the reminders and check-ins from our team. Your recommendation means a lot to us."
Laura Swatsenbarg
February 9, 2025
"Candace was extremely knowledgeable, very responsive to phone calls, emails and questions. She offered to go over the specifics of the prices and coverage. This was the easiest and best experience I’ve ever had while shopping for insurance."
"Thank you, Laura, for sharing your experience! I'm happy to hear that Candace was able to assist you with her knowledge and responsiveness. It's wonderful to know that she made the process of shopping for insurance so smooth and enjoyable for you. If you have any more questions or need further assistance, please feel free to reach out to our office."
Victoria Sicking
February 7, 2025
"Heather and her team, specifically Candice Garman, are amazing to work with! Not only do they provide competitive quotes, but Candice is always very quick to respond to our questions or requests for quotes. Candice was recommended by our realtor and after the amazing service we've received over the last couple of years, we won't be going anywhere else."
"Thank you, Victoria, for sharing your experience! I'm so glad to hear that Candice and the team have been able to provide you with competitive quotes and prompt responses. It's wonderful to know that our service has earned your loyalty over the years. If you ever have more questions or need assistance, we're here to help!"
Audrey Glover
February 7, 2025
"Very poor customer service, every month the charge me a different amount for insurance and blame "the system". Go to someone else all of their mistakes they blame on "the system" I've never had so many issues with an insurance agent in my life. Originally quotes my family $210 a month for insurance suddenly raised my rate in December and promised it'd go back down to the quotes rate. From October to January they raised my rate from $210 to almost $400 without any notice. Go to someone else who will give you an honest estimate."
"Hi Audrey, thank you for taking time to leave us a review. I did review your account & your conversations with my team. As I explained over messaging, your account got caught up in the migration of our new billing system not speaking with our old legacy system that dates back to the 80s. In a few months, this would have been a non-issue. It is also something out of our control, and truly is a corporate issue. We did speak with corporate about your account and they have apologized for not foreseeing this issue during migration. Thanks again, Heather"
Jessica Mayes
February 1, 2025
"I can’t recommend Heather and her team highly enough. They are not only friendly and approachable, but also capable and professional. What really stands out is their dedication to going above and beyond. The staff is always working extra hard after a storm or tornado for those who have been affected, going out of their way to help get things taken care of during a difficult time. I truly appreciate their commitment and outstanding service!"
"Thank you, Jessica, for your wonderful feedback! I'm glad to know that our team's dedication and hard work, especially during challenging times like storms or tornadoes, have made a positive impact. Your appreciation for our commitment and service means a lot to us. If you ever need assistance or have questions, please don't hesitate to reach out."
kc jordan
January 31, 2025
"Thank you Scott for helping me with my auto & life insurance needs & showing me your awesome rates!!!"
"I'm happy to hear that Scott was able to assist you with your insurance needs, KC! We're grateful for your feedback and are delighted that you found our rates appealing. If you have any more questions or need further assistance, feel free to reach out to our office."
Vernon Mauldin
January 30, 2025
"Heather is one of the best. She is always available for help with any questions I have and goes above and beyond to make sure I am taken care of."
"Thank you, Vernon, for your wonderful feedback! I'm glad to know that my efforts to be available and provide thorough assistance have made a positive impact. If you ever have more questions or need further assistance, feel free to reach out. Your satisfaction is important to me!"
Dave Zych
January 23, 2025
"heather and her office manager, Candice Garman provided excellent service and a competitive quote during a time when my current insurance provider USAA nearly doubled my premiums for no apparent reason. Happy with the service and the transistion to State Farm."
"Thank you, Dave, for sharing your experience! I'm glad to know that Candice was able to provide you with excellent service and a competitive quote. It's great to hear that you're happy with the transition to State Farm. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Roshan Dhaneswar
November 13, 2024
"Excellent customer service from Heather and her team."
"Roshan, thank you for your wonderful review! I'm happy to know that you had a great experience with our team. We always strive to provide excellent customer service and it's gratifying to see that reflected in your feedback. If you ever need any further assistance, don't hesitate to reach out. - Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"
Teri Garman
October 30, 2024
"Shout out to Heather Cottrill and her State Farm team! I’ve been with State Farm for quite some time and switched to her agency a few years back. I do all payments and inquiries via phone and have always received the most courteous and helpful customer service. My go to there is Candice and I find her to be very knowledgeable and she always takes the extra step to make sure I’m satisfied. Give her a call, you won’t be sorry!"
"Thank you, Teri, for your wonderful feedback! I'm glad to hear that our team, especially Candice, has been able to provide you with courteous and helpful service. It's great to know that she goes the extra mile to ensure your satisfaction. We appreciate your continued trust in our agency and are always here for any future needs or questions you may have. - Heather Cottrill - State Farm Insurance Agent, Tulsa, OK"