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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Evy Cer

April 27, 2024

5  out of  5 rating by Evy Cer
"I’ve been with State Farm for a few years now and have been very satisfied. Sue Davidson gave me a great deal with my auto and home insurance. She made it so easy to bundle and understand my coverage. I’ve had to file a claim or two and she’s been responsive and helpful. I recommended my brother and he’s been happy with the service as well!"
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Melanie Boyd

April 26, 2024

5  out of  5 rating by Melanie Boyd
"I have been with Heather/State Farm for years and am completely satisfied with the service and insurance I receive! Heather and her team are great—particularly the office manager, Candice. She is ALWAYS knowledgeable and helpful."
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steven rausch

April 25, 2024

5  out of  5 rating by steven rausch
"Been with these agents for every home and car I've owned. Go see Candice Haller and she'll help you out."
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Emily S

March 26, 2024

5  out of  5 rating by Emily S
"Sue is the best!"
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Kevin Cutts

March 25, 2024

5  out of  5 rating by Kevin Cutts
"I had recently gotten a new car and decided to switch to state farm, when I went down to set everything up I was greeted by Scott who was nothing but helpful on setting up my insurance! The whole process took no time at all and there were no hassles. Thank you!!!"
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Kevin Olive

March 1, 2024

5  out of  5 rating by Kevin Olive
"Phillip was an outstanding help, I’m always stressed about switching insurance plans and getting ripped off, he made the process nice and easy for me. He’s helping me save tons of money and gave me some of the best customer service I’ve ever experienced! Thank You Phillip!"
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Giovanny Sanchez

February 29, 2024

5  out of  5 rating by Giovanny Sanchez
"Heather Cotrill office is the best to be insured with. Sue was very knowledgeable and quick to answer any question or concerns that I had. I would recommend this office to anyone wanting business with StateFarm."
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Maddie Cooper

February 29, 2024

5  out of  5 rating by Maddie Cooper
"I have never had better customer service than I get at Heathers office! Her staff are helpful and respectful each time I call in. Scott, whom I usually speak to, is amazing at what he does and does a wonderful job walking me through each step of every question I have. He is always as fast as he can be and I can count on him to go the extra mile for me and my policies."
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Shawn Cooper

January 30, 2024

5  out of  5 rating by Shawn Cooper
"State Farm has served us well, and Heather Cotrill's agency has been a great partner and advocate for our family's insurance needs. I am especially thankful for our insurance guy, Scott Doan. He is always available to answer any questions we may have, and has consistently helped us find ways to save money while still getting the coverage we needed. Past insurers have met our basic needs, but none have ever offered the level of customer service we have received at this agency."
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Better Built

January 23, 2024

5  out of  5 rating by Better Built
"I have been with Heather office since day one! Great customer service! I have never had any issue they take great care of their customers! Heather and Candice are very knowledgeable and know there insurance. I recommend them 100%.."
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David Moradi

January 23, 2024

1  out of  5 rating by David Moradi
"I've been a client for about 10 years. I have multiple houses "insured" with State Farm. At least I thought they were. I submitted my first two claims recently. Both were denied in full. State Farm did not pay a dime. Called Heather's office and got nowhere. The dispute process will bring even more wasted time. Now looking for a new agent and insurer."
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Roah Safia

November 1, 2023

5  out of  5 rating by Roah Safia
"Great customer service as always. Fast service, and always answers my call on first or second ring, also they answer all my questions. Amazing team. Very friendly, and I can always feel smile over the phone when I call. If I could give more than 5 stars I would definitely do 10 or more. I Highly recommend them to family member’s, and friends, I also recommend them to my customers at work. Heather you’ve got an amazing team 😊 Thank you team for all that you do."
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October 30, 2023

5  out of  5 rating by Maivnkaujlis
"Love our agent Heather Cottrill and state farm! Heather has always been so quick to respond and get our policy going whenever we have changes. State Farm also has the best coverage at an affordable price."
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Hannah Mills

July 28, 2023

5  out of  5 rating by Hannah Mills
"Heather and her team have always taken great care of my family. She assists us with all our insurance necessities; life insurance, renters insurance, and car insurance. I really appreciate that I never have to hesitate to call if I have a question and that they’re more than happy to help every time. When we totaled out our suv a few months ago, the entire process was extremely fast and smooth thanks to the help of her office. Highly recommend Heather as an agent!"
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Ashlyn Strickland

July 26, 2023

5  out of  5 rating by Ashlyn Strickland
"Heather is such an amazing agent. She has always treated my wife and I like family. She makes sure we have the best coverage for the lowest price. We recently had a child she welcomed our child with open arms. It is hard to find insurance companies that you trust to find you the best deal but her and everyone in her office are always there to help. She even helped my grandmother find better coverage after over paying for insurance for years with another company. If you’re also looking for a LGBT friendly agent, she is your lady. Highly recommended going to see her for your insurance needs."
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Zac Mayes

July 26, 2023

5  out of  5 rating by Zac Mayes
"Absolute phenomenal service, wouldn’t switch to anyone else after I switched to State Farm, Heather and her team are AMAZING!!"
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Rebeca Gutierrez

March 10, 2023

5  out of  5 rating by Rebeca Gutierrez
"Immediate response, always ready to help. Ayuda personalizada y rapida. Good prices, Ms. Heather team help me to save a lot money. Recommended 100% Muy buenos precios en sus seguros, Ms. Heather y su equip me ayudan a ahorrar dinero en mis pólizas. la recomiendo 100%"
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Ahmad Moradi

January 16, 2023

5  out of  5 rating by Ahmad Moradi
"I have been a customer for many years. I have had good experience with Heather and her staff. I appreciate their assisnace throughout the years in providing the insurace coverage as well as providing documentaion I have been needing for year-end tax purposes."
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Teresa Leager

January 12, 2023

1  out of  5 rating by Teresa Leager
"She is a joke don't waste ur time"
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Lynn Martin

December 29, 2022

5  out of  5 rating by Lynn Martin
"I switched back to State Farm a few months ago and I am thankful that I did. I was with Geico however they would raise my rates every 6 months even though I have not had an accident or ticket in years. Unfortunately, one month after I switched back to State Farm I was involved in a collision when a deer came out of nowhere and t-boned my vehicle doing $6,000 worth of damage. I will tell you that filing the claim, getting my rental and having my vehicle repaired has been the smoothest process I have ever experienced. State Farm made a very stressful unfortunate incident very easy to deal with when filing my claim and getting my vehicle repaired. Thank you State Farm. Excellent and efficient customer service . I will be purchasing a home in the next year and I definitely will you State Farm for my home insurance as well I am very impressed with the service of state farm."
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September 16, 2022

5  out of  5 rating by Roni
"Heather takes care of all of my insurance needs-house, car, and life, plus my car loan. I have used them for over 7 years, since they opened. I had used State Farm before and was mostly satisfied until the previous agent mishandled a claim of mine. Heather and her staff fixed the issue immediately. They always go above and beyond and always try to save me money. I am covered for anything and any claim I have had has been handled well and quickly. State Farm is great but it really matters which agency you use. When I first started with Heather, I was amazed by the real customer service. Heather and staff are the best because they actually care and will fight to get you the help you need."
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Frankie Don

August 12, 2022

5  out of  5 rating by Frankie Don
"Everyone at Heather Cottrill’s is absolutely amazing. I work at a local car dealership and refer them to all my customers needing insurance. Sue always gives us quotes in a timely manner and always is a massive help."
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Amanda Renk

August 5, 2022

5  out of  5 rating by Amanda Renk
"Heather and her team are wonderful. They take care of everything quickly and professionally and answer any question I've had -- which is a lot! Can't recommend enough!"
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Kristyn Caldwell

April 15, 2022

5  out of  5 rating by Kristyn Caldwell
"Heather is the BEST State Farm agent ever! Her customer service and eagerness to help is unlike anything I have ever experienced with an insurance company! I recommend Heather to everyone I know! I will never use another insurance agency!"
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February 21, 2022

5  out of  5 rating by Scott
"Great price on my auto insurance and very helpful customer service."